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Workplace & Business

ORGANIZATIONAL CONFLICT CONSULTING

We provide a suite of conflict resolution services for workplaces and business. We mediate disputes between colleagues and among teams. Organizational Conflict Consulting tailors a custom process to meet your organization’s unique needs. This could involve environmental scans and initial diagnostics; stakeholder interviews; one-on-one conflict coaching; multi-party mediation; or group work. For the services listed below, fees may apply.

WORKPLACE MEDIATION

Mediation includes working with teams, groups, or as few as two disputing colleagues. We walk your staff through a facilitated process that addresses their differences and charts ways for team members to work together. Our certified mediators provide structure and guidance throughout the discussion. Mediators ‘hold the space’ for frankness and conflicting views. We help your team think creatively and make decisions so they can get unstuck and move forward.

WORKPLACE CONFLICT COACHING

Workplace Conflict Coaching helps your staff gain perspective and develop strategies when addressing a workplace dispute. Through a confidential, one-on-one meeting, your staff can speak freely and get at core issues. Coaches map-out various ways to address almost any workplace difference and help staff approach a conflict with a plan.

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  • The four days of training has changed the way I have conversations with people — listening and reflecting what they say.

    - Neighborhood Coordination Officer, NYPD

  • Every cop should take this training.

    - Neighborhood Coordination Officer, NYPD

  • This training has made me a better cop and a better person.

    - Neighborhood Coordination Officer, NYPD

  • Of all the trainings I’ve taken in 17 years at the NYPD, this is the only one I use every day.

    - Neighborhood Coordination Officer, NYPD

  • “I have been to hundreds of trainings...I was a Corporate Trainer for a large company on Long Island. I have to say, the training I received right there in Brooklyn was the most meaningful and impactful training I have ever had.”

    - Lynn B. Elfe, BMT Participant

  • “[New York Peace Institute instructors] are mediation rockstars. They created a safe, engaging workspace. I know I will use these skills in my daily work life.”

    - Staff Member, ASPCA

  • The New York Peace Institute helps me deliver lasting justice fo my community—reaching agreements, in a safe, calm and rational manner, with both parties satisfied.

    - Hon. Alex Calabres