Conflict is stressful, but even the most difficult issues can be worked out. You can use our free services to get past your disputes. Mediation and coaching are for everyone. Let us get in the middle.
Build your team’s conflict resolution skills with our energizing workshops. Learn the Jedi mind tricks of mediation and navigate difficult conversations with confidence.
Don’t let conflict create a bad work environment. We provide specialized dispute resolution services that give staff the space to address workplace differences creatively.
Each year, we conduct 20 four-day trainings for more than 500 officers from 25 precincts and Police Service Areas (PSAs) representing all five boroughs of New York City — Manhattan, Brooklyn, the Bronx, Queens and Staten Island.
Our training is among the highest-rated learning experiences in the department’s history, with a more than 90% approval. The trainings have been nearly unanimously rated as “excellent” and a number of themes have emerged.
Our 5-day Basic Mediation Training lays the groundwork for anyone interested in becoming a mediator, enhancing their conflict resolution skills, or working to become a volunteer mediator with our Institute.
Our basic training isn’t your typical program: pop culture, drawing, movement, discussion and role-play are central features. And because we’re in the business of developing professional mediators, we structure our program to ensure that our trainees have lots of time to practice the skills they’re learning, ask questions, and wrestle challenging concepts to the ground. Read more